Keep in touch with our team
For clinical or service-specific queries, please contact your local pharmacy branch directly where possible. For general enquiries, feedback, or non-urgent contact, use the form below and our team will review your message.
Send us a message
Use this form for general enquiries, feedback, and non-urgent contact.
Before you contact us
A quick guide to help you use this form in the right way.
Please use this form if you:
- Have feedback about the service you received
- Have general questions about our pharmacy or services
- Need information about opening hours or available services
You can also view branch details by visiting the Branch Locator.
This form is not suitable for urgent or immediate needs. Please do not use it for:
- Medical advice
- Medical emergencies
- Checking stock availability
- Ordering, changing, or cancelling prescriptions
- Help outside normal opening hours
For branch-specific help, use the Branch Locator and contact the pharmacy directly.
To make a complaint about our service or your in-store experience, please use the contact form on this page.
You can also email us at complaint.
We aim to respond within 48 hours.
We value your feedback and are committed to improving our services.
Whether you have a suggestion, a concern, or want to share your experience, your comments help us improve the care we provide. Please use the contact form to send your enquiry, feedback, or suggestion, and a member of our team will review it as soon as possible.